Upload Custom Sounds for Dashboard Alerts


This article explains how to upload custom sound files that can be used in Number and Progress gauges under Sound & Color Thresholds. Custom sounds for dashboard alerts supports the following audio file formats: .m4a, .flac, .mp3, .wav, .wma, .aac. The audio file size should be less than 500 KB. 


How to Upload Custom Sounds for Dashboard Alerts

  1. Navigate to the desired dashboard.
  2. Enter the Gauge Builder and navigate to the Design tab.
  3. Select Sound & Color Thresholds.
  4. Click Add Sounds to open the dropdown.
  5. Click Browse to choose your audio file.
  6. Select your audio file and click Open.
  7. Enter a name for your sound in the Sound Name field.
  8. Click Submit
  9. Select your newly created sound from the Notification Sounds dropdown. 
  10. Click Apply.


How to Delete a Custom Sound

  1. Navigate to the Gauge Builder for the appropriate gauge.
  2. Select Sound & Color Thresholds.
  3. Select the desired sound from the Notification Sounds dropdown.
  4. Click the Delete icon.
  5. Select the Delete sound from all thresholds checkbox. 
  6. Click Yes, Delete Sound.
    custom_sound_delete_updated.pngNote: When a sound is deleted, it is deleted from everywhere and the default sound will be applied in the applicable thresholds.


How will this improve partner experience?

The custom sounds option gives flexibility to users to customize sounds that they would like to use in Dashboard alerts. Dashboards are used to make informed decisions based on up-to-date information, so a customized alert sound can call attention to new information quickly. 

How does this integrate with existing product features?

The upload custom sounds feature integrates flawlessly with existing product features. 

What happens when custom sounds are deleted?

When a custom sound is deleted, it is deleted from everywhere in the system. The default sound replaces the deleted sound and is applied to the applicable thresholds.


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