Overview

The new sync architecture (called 2.0) provides more advanced datasets. The new 2.0 datasets work independently. Today, these datasets cannot be combined with existing datasets for creating multi-layer gauges. The following 2.0 datasets cannot be combined with existing datasets to create multi-layer gauges:

• Acronis® Cyber Protect Cloud for BrightGauge: All datasets
• Axcient x360Recover for BrightGauge: All datasets
• ConnectWise PSA Cloud
  • New Unassigned Tickets
  • Customer Updated Open Tickets

Error Screen

If you attempt to create a multi-layer gauge using a 2.0 dataset and a standard dataset you will receive the following error screen.