Unless you have an annual pre-paid plan, BrightGauge bills you once a month. This article details what you have access to through the billing page, how to update your payment information, changing your subscription type, adding additional licenses, and canceling your account.
To access your billing page, select Billing from the Your Account dropdown menu on the top right hand corner of your window.
Once the billing page is up you’ll see:
A history of all billings to date plus the option to download a receipt for each one.
The option to make changes to user and datasource licenses purchased.
Change your credit card information.
Add email addresses for anyone you'd like to receive payment receipts.
Our plans fall under Standard and Advanced, with the option to add on additional datasources and admins. All accounts have unlimited Viewer licenses. If you would like to discuss more about account changes or purchasing additional professional services, please reach out to support.
Changing Plans & Adding Additional Licenses
Canceling Your Account
If you would like to discuss canceling your account, please reach out to support.