Access Billing

To access your billing page, open the Your Account drop-down menu on the top right-hand corner of your window and select Billing.

 

Download Billing Receipts

The Billing screen displays your account billing history, including the date you were billed and the amount.

Click Download to the right of the receipt date to download a copy of the receipt. 

Click the + ADD AN EMAIL button to send receipts to multiple email addresses.

Plan Types

We have three plan types: Standard; Enterprise; and Enterprise +. All accounts have unlimited Viewer licenses. To learn more about each plan type, see the BrightGauge Plan Feature Comparison documentation.

The following add-ons are available for all plan types:

• Add more datasources (integrations)
• Add more admins
• Professional Services
• BrightGauge Business Intelligence and Reporting Additional Admins - Block of 10
• BrightGauge Business Intelligence and Reporting Additional Workflows - Block of 25
• BrightGauge Business Intelligence and Reporting Additional Snapshots - Block of 25

• BrightGauge Business Intelligence and Reporting Datasources for Enterprise Plus - Block of 30

Please contact your Account Manager for assistance purchasing any of the above add-ons.

If you have any questions, please contact Support by clicking Help > Open a Ticket from the top menu bar in BrightGauge.

Change Your Plan and Add or Remove Licenses

1. Click Change Plan Details to update your plan information.
2. Click the Plan drop-down menu and select a new option to change your plan.
3. Click the plus or minus signs to add or remove users, datasources, or other components.
4. Click Apply to save and apply the changes.

How-To Video: How to Purchase Plan Add-Ons

Check out the video below (opens in new tab) to see how to purchase plan add-ons.

Edit Your Payment Information

Click Update Credit Card Information to edit your payment information.

Cancel Your Account