Connecting to Datto

Using Datto to backup your clients machines?  Awesome, we now integrate with Datto to get agent and device information stats!  Here's a quick document to help you get setup with BrightGauge and Datto.




Step 1 - Log in to your BrightGauge Account  

If you haven’t created an account yet, go here to get started.


Once logged in, to get started: 

  • New Accounts

On first login, from the account Overview page, click on the "Add a Datasource" button:

Or, from the first "Welcome to BrightGauge" dashboard page, click on the "Connect a Datasource":


  • Existing Accounts

From the account Overview page (to access click on the BrightGauge logo on the top left hand corner), click on the green "+" towards the bottom right of the page (next to the list of your exiting datasources):


Or, click on "Data" menu on the the top righthand corner of the screen, and select "Datasources" from the drop down menu:


Now click on “Add a New Datasource” and then click on the "Datto" icon:


Whether a new account or an existing, clicking on the Datto datasource logo will bring you to the page below.  Keep it open as we'll come back to it in Step 3.





Step 2 - Create an API key in Datto

 Now we need to go to Datto to create an API key. To do this you'll need to be an administrator on your account.  

  1. Login to your Datto account. At the top is an Admin dropdown menu, click on it and go to Integrations (#1).


  1. In Integrations settings, enable the Datto XML and RSS option (#2) and then click on the Device Information link under New XML (#3)


  1. Clicking on the link will bring you to a page with XML code. You can ignore the code, but instead we need information in the URL (address bar). In the URL is an API key (#4). It'll be at the end after text saying type=status&apiKey= . Copy the API key.


Now you've created your API key, go back to the page from Step 1 and proceed onto Step 3.



Step 3 - Input Datto API Key

You'll now need to fill in the appropriate information.

  1. Name - name the datasource.  This can be Datto or anything you want
  2. Datto API key - This is the key that you created and copied in Step 2



Step 4 - Test Connection

Make sure to test the connection.  If successful, save the connection. 

Once you’ve saved the connection then the datasets and gauges will be added to your account.  You are now set!  



Client Mapping Notes

One last note is that unlike other datasources, Datto lacks a client name, so for the client mapping feature of BrightGauge, Datto uses the Device Name. This means that for clients with multiple devices, you'll need to map each one of them for the client mapping.


 Signup for one of our weekly training sessions here to get more familiar with the product as well as check out our support forums at

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