Connect to Acronis Cyber Protect Cloud for BrightGauge

Overview

A new integration of Acronis® Cyber Protect Cloud and BrightGauge is now available in the ConnectWise Asio™ platform. Use this integration to monitor all your essential Acronis Key Performance Indicators (KPIs) directly in BrightGauge. Stay on top of alerts, track the protection status of every device, and keep tabs on Acronis task progress. This enables you to proactively manage your clients' Acronis backup and security, ensuring data safety and minimizing downtime risks.

Note: This feature is currently only available to EA partners in the NA region.

Prerequisites

Important:  Verify that your BrightGauge account has enough available integrations (datasources) before configuring a new integration. Limits vary depending on your plan. You can check how many integrations you have available by navigating to Data > Datasources.

BG-datasources-available.png

To connect an Asio integration to BrightGauge, you must first meet the following requirements:

  • ConnectWise SSO must be enabled.
  • Asio must be provisioned to your account with all appropriate entitlements required for integrations.

Note: If you do not have Asio provisioned yet, please contact consulting@connectwise.com.

 

Set Up the Acronis Cyber Protect Cloud Integration

To connect Acronis Cyber Protect Cloud for BrightGauge, complete the following steps:

  1. Log into your Asio account.
  2. In the left navigation panel, go to Settings > Marketplace > Explore Integrations.
  3. In the Explore Integrations pod, search for Acronis Cyber Protect Cloud for BrightGauge.
  4. On the Acronis Cyber Protect Cloud for BrightGauge tile, click the kebab (⁝) icon, then select Integrate to open the setup wizard.
    marketplace-acronis-cyber.png
  5. Complete the following required fields: Client ID, Client Secret, Data Center Subdomain. To edit the connection name, click the pencil icon.
    acronis-cyber-name.pngImportant: Review the Acronis documentation and follow the steps to create an API client to obtain these details.
    Note:
    Data Center Subdomain has a default value of eu8-cloud, but you can modify this as needed.
    When you create your API client, the portion of the Data center URL that appears before acronis.com (highlighted in the image below) is the Data Center Subdomain.
    subdomain.png

  6. After entering the details, click the Generate Token button and wait a few seconds. When the token is generated, you see a Token generated successfully message on the screen.
    acronis-cyber-token.png
  7. Click the Test Connection button. When complete, the connection state pill changes from Not Checked to Connected and a Connection established successfully message displays.
    acronis-cyber-successful.png
  8. Click the Save and Proceed button.
  9. On the last screen, click the Complete Setup button to finish the process and exit the setup wizard.
    acronis-cyber-complete.png
  10. Next, log into your BrightGauge account.
  11. Navigate to Data > Datasources in the top right corner.
  12. Click the Asio Integrations tab. See Acronis Cyber Protect Cloud listed to verify your integration is complete. You now have access to all the out-of-the-box metrics for the Acronis Cyber Protect Cloud integration.

Important:

  • Integration deletion is not currently supported. Contact Support if you need to delete an integration from BrightGauge.

  • You can only make changes to an integration (datasource) configuration in Asio. If you click the Acronis Cyber Protect Cloud thumbnail in BrightGauge, you are redirected to Asio..

Tip: If you make an error or need to change any details of the integration, repeat the above process to return to the setup wizard in Asio and edit the fields as needed.

Default Dashboard

The Acronis Cyber Protect Cloud for BrightGauge integration empowers you to visualize data pertaining to alerts, the protection status of resources, and activities such as backups, anti-malware scans, vulnerability scans, etc., all available in the Acronis Resources Summary dashboard.

acronis-resources-summary.png

 

Default Datasets

The following default datasets are provided:

  • Alerts: This dataset contains summarized details for all Acronis alerts that are triggered from the different sources. All data would be available and incrementally updated every 10 mins from the Acronis console.
  • Activities: This dataset contains summarized details for all Acronis activities such as backups, anti-malware scans, vulnerability scans, etc., that are triggered on different resources. All data would be available and incrementally updated every four hours from the Acronis console.
  • Protection Status of Resources: This dataset contains summarized details for the overall status of resources. All data would be available and incrementally updated every four hours from the Acronis console.

Invalid Dataset Error

Acronis Cyber Protect Cloud datasets use new 2.0 datasets to function. The new 2.0 datasets work independently. Today, these datasets cannot be combined with existing datasets for creating multi-layer gauges.

If you attempt to create a multi-layer gauge using a 2.0 dataset and a standard dataset, the following error screen displays:
2.0-dataset-error.png

FAQs

How do you access this feature?

BrightGauge partners that have ConnectWise SSO enabled and Asio provisioned with the appropriate entitlements are able to use Acronis Cyber Protect Cloud for BrightGauge in Asio.

Follow the steps provided above to set up the Acronis Cyber Protect Cloud integration. After the integration is configured, the default dashboard and datasets are available in BrightGauge.

What is the benefit of Acronis Cyber Protect Cloud for BrightGauge?

Acronis Cyber Protect Cloud is the most requested integration for BrightGauge for backup and data recovery. Partners will get new insights, data, and enabling actions for backup protection.

How does this integrate with existing product features?

Acronis Cyber Protect Cloud for BrightGauge is available as in integration in Asio. A partner can configure the integration in Asio and receive all the out-of-the box metrics, as is, in their BrightGauge account. This integration works alongside existing feature sets.

Who do I contact if Acronis Cyber Protect Cloud for BrightGauge is not working?

If you have questions or need help troubleshooting Acronis Cyber Protect Cloud for BrightGauge, submit a case to BrightGauge Support.

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments