Before you begin using BrightGauge you need to set up a Datasource. Datasource is an application you currently use and will be integrating with BrightGauge. These integrations come in the form of PSA, Finance, RMM, Support and Backup tools, direct database connections, and more. 

There are two types of Datasource connection types you may work with: 

  • Cloud or API hosted. For most API Datasources, you only need to provide login credentials and an API key for the services to talk to each other.
  • On-premises. To have an on-prem connection means to locally host your Datasource through your own server. Generally, on-prem Datasources are able to pull in more data than cloud-hosted Datasources.

Connect to a Cloud-based Datasource

Easy to connect to, cloud-based Datasources require very few steps to get connected - most often, just an account admin’s login credentials and an API key. 

Available Cloud Datasources

The following cloud-hosted Datasources are available for connection to BrightGauge.

PSA

Finance

RMM

CSAT

Backup

Security

Other

  

Connect to an On-Premises Datasource

To connect to an on-prem Datasource, you first need to visit your Datasources panel and select “Add a New Datasource”. After selecting your Datasource, you’ll find documentation details, a link to the latest version of the BrightGauge agent, and a prompt to connect your firewall to our listed IPs. For all on-prem Datasources, you’ll need to download the BrightGauge agent and secure our IPs within your firewall permissions.
 

Available On-Prem Datasources

The following on-prem Datasources are available for connection to BrightGauge.

PSA

Finance

RMM

Database

Other

 

Setting Up the BrightGauge Agent for your On-Premises Datasource

Our on-prem Datasource connections do require the installation of our BrightGauge Agent. Please refer to the following article for instructions on how to download and install the BrightGauge Agent:

Request a Datasource

We’re constantly adding to our growing list. If you don’t see your Datasource of choice listed above, you may request it via our support team

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