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No Access / Account Login Error

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Kristian Muñoz

No Access / Account Login Error

Are you seeing this message when logging in?

"Sorry, you don't have access!"

Image_2018-09-13_at_4.33.46_PM.png

If so, this means one of two things:

  1. You are trying to login to a dashboard you don’t have access to
  2. Similarly, you are trying to log into a subdomain you don’t have access to

To correct this you would need to check the URL and make sure you are logged into the correct subdomain. If so, remove everything after "brightgauge.co/" and try again.  The page should load and you can then get to dashboards you have access to.

 

 

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