When Do Datasets Sync

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One of the more common questions we get is, "When do datasets sync?"

Datasets power the data going into all gauges, so this is important to know. This varies per datasource/dataset, but there are a few rules of thumb.

Datasets have the following sync characteristics:

• All datasets from on-premises integrations are fully synced with the datasource. The entire dataset is refreshed with the source on every sync.
• API datasets on cloud-based integrations sync at midnight local time. API datasets may take longer to fully sync.
• A dataset used by a gauge on a scheduled report syncs one hour prior to the report being sent.
• Datasets powering gauges on a dashboard sync automatically according to the dashboard sync frequency when the dashboard is opened in an active web browser.
• Most datasets sync every four hours when attached to a dashboard, though some may sync faster. Fast-syncing datasets are denoted by an asterisk and sync every five minutes when attached to a dashboard.
• A dataset does not sync if no gauges are built from it. Further, if an on-premises dataset has gauges that are not used in the dashboard or report, then the dataset fully syncs every 10 days. Gauges in use in dashboards sync as per the dashboard sync frequency.

The sync frequency can be changed for custom datasets from on-premises datasources. Select a frequency that is appropriate for the data you are querying. For example, if the data only updates one time per day, pick a frequency longer than one day. Larger datasets take longer to sync and require a longer sync frequency. 

The easiest way to check a dataset's dashboard sync frequency is to check from a gauge on a dashboard:

For a more detailed breakdown of Dataset syncing, please refer to the 101 - Dataset Syncing article.

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