This document is a step by step guide for setting up the BizRatings integration within BrightGauge.
In order to utilize the integration, you will first need to reach out to your contact at BizRatings so that they can provide you with API credentials. Once this is completed, you can move on to Step 1.
Step 1 - Log In to BrightGauge
Please log in to your BrightGauge account. If you have not created an account yet, go here to get started.
If you are logged in with a New Account:
From the account Overview page, click on the "Add a Datasource" button:
If you are logged in with an Existing Account:
Click on the "Data" menu at the top righthand corner of the screen, and select "Datasources" from the drop down menu:
Find the BizRatings datasource under "All" or under the "CSAT" category:
Step 2 - Connect to the BizRatings Datasource
After selecting the BizRatings datasource, you will be taken to a page where you can enter your Client ID and Client Secret.
Go ahead and give this datasource a name. "BizRatings" is pretty catchy.
Step 3 - Test Connection and Save
Lastly, be sure to test and save the connection. If any errors arise with the test, please confirm the BizRatings account you used to log in has the correct credentials, and feel free to reach out to BrightGauge support with any questions.
Dashboards, reports, datasets, and gauges will be added to your account after the datasource is saved. They will start syncing immediately and typically complete syncing after 20-30 minutes.
For additional information, please check out our support forums at support.brightgauge.com.