Connecting to N-able N-Central

Are you making use of the N-able™ (formerly SolarWinds MSP) N-central® platform? That’s great, because N-Central is now a BrightGauge integration - meaning you can now use it to create dashboards and reports! Here’s a quick document to help you get integrated.


Step 1 - Log in to your BrightGauge Account

If you don’t have an account, click here to get started.


Once logged in:

  • New Accounts

On first login, from the account Overview page, click Add a Datasource.

  • Existing Accounts

From the account Overview page (to access, click on the BrightGauge logo on the top left-hand corner), click Add a new Datasource.


Select Data > Datasources.


You can find the datasource under either All or RMM.



Step 2 - Configure the Datasource 

Complete the following fields on the datasource settings page:

  • Name: Choose a name for your datasource (N-Central, N-Central API, etc.).
  • Your N-Central URL: Enter the URL you use to login to N-Central; this can be either your cloud or on-premise URL.
  • N-Central API Username and N-Central API Password: Enter the username and password for your N-Central account.

    Note: The N-Central user you are using to connect to BrightGauge should have the Default Administrator Role assigned to it. This role includes all of the read permissions that BrightGauge requires to pull data from N-Central. If your user does not have this role assigned to it, then your user role's read permissions should match that of the Default Administrator Role.



Step 3 - Test Connection

Make sure to test the connection. If successful, save the connection.

Note: If you encounter an error when testing the connection, your N-Central URL may be preventing the connection from being successful. To resolve the error, check the SSL certificate:

After any SSL certificate issues have been addressed, the connection should be successful.

Dashboards, reports, datasets, and gauges are added to your account after the datasource is saved. They start syncing immediately and typically complete syncing after 20-30 minutes.


Your Default Dashboards

  • N-Central - Machine Monitoring 1
  • N-Central - Machine Monitoring 2

Your Default Reports

  • N-Central - Machine Monitoring 1
  • N-Central - Machine Monitoring 2

Your Default Datasets

  • Active Issues
  • Application Data
  • Customers
  • Device Patches
  • Device Services
  • Device Status
  • Devices
  • Job Status
  • User Roles

If you have any questions, please contact Support by selecting Help > Open a Ticket from the top menu bar.

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