ITSupport247 System Information Report

Overview

This article provides information on the ITSupport247 System Information Report. By default, the report shows the data for all of your clients and sites. After you set up and schedule a report for a specific client, BrightGauge automatically filters data for that client site.

All gauges are currently set to show the most recent data (as of yesterday). For example, if you view the report on the 5th of March, you will see data as of the 4th of March; however, this is configurable at the gauge level by filtering on the Calendar field.

Note: You can remove the gauges that you don't need or modify the gauges to suit your own needs.

Note: We have also added a gauge titled System Information Raw data. This gauge contains a raw data dump for the system information details of all the machines from all the sites combined.

 

Gauge Details

The following table provides details on the gauges included in the System Information Report.

Gauge Name Description Data Drilldown Columns

System Information Details

This gauge shows detailed system information data for all the machines. The Gauge is configured to show the number of machines per site and to see the system information details, you must click on the number of machines for each site. This would open the detailed data in the drill-down.

Filter

  • The calendar date is yesterday

Data is collected every 4 hours and provided on daily basis.

Data is synchronized once every day into BrightGauge with the latest data.

  • Site Name
  • System Name
  • Friendly Name
  • Machine Type
  • System Model
  • Last Logged on User
  • OS
  • IP Address
  • MAC Address
  • Processor
  • RAM
  • Total Space
  • Free Space
  • Bios Product
  • Bios Manufacturer
  • Bios Serial No.
  • Baseboard Product
  • Baseboard Manufacturer
  • Baseboard Serial No.
  • Last Restart
  • Last Check Date
  • System Time Zone

System Information Raw Data

This shows the Raw System Information Data dump of all the machines for all the sites.

Filter

  • The calendar date is yesterday

Data is collected every 4 hours and provided on daily basis.

Data is synchronized once every day into BrightGauge with the latest data.

  • Site Name
  • Machine Name
  • Friendly Name
  • Machine Type
  • System Model
  • Last Logged on User
  • Last Logged on date
  • Last Restart Time
  • System Time Zone
  • IP Address
  • MAC Address
  • Bios Product
  • Bios Manufacturer
  • Bios Serial No.
  • Baseboard Product
  • Baseboard Manufacturer
  • Baseboard Serial No.
  • OS Product
  • OS Install Date
  • OS Serial No.
  • Total Processor Count
  • Processor Name 1
  • Processor Name 2
  • Processor Name 3
  • RAM
  • Total Space
  • Free Space
  • Last Seen (Heartbeat)
  • Last Check Date
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