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Support.BrightGauge.com will be deprecated in the coming months. We encourage partners to utilize ConnectWise University to view the latest product documentation, release notes, and education resources.

  1. BrightGauge Support
  2. FAQs

FAQs

  • Gauge Filters Explained
  • Common On-Premise Datasource Connectivity Issues
  • Data Not Syncing
  • Deleted Tickets on Cloud Solutions
  • I have multiple on-premise (SQL) databases, do I need to have an agent installed for each?
  • QuickBooks Sample Data
  • ConnectWise Manage On Premise Agreement Information
  • Lightning Bolt in Dashboard Gauge Footer
  • User Session Expiration
  • Common Dataset Errors
  • CSV Exporting of your data (gauges, drilldown, and datasets)
  • Client Efficiency Index for ConnectWise Manage On Premise
  • ConnectWise Manage Cloud | Ticket Stats Missing Boards
  • Switching SmileBack from Dropbox to API Integration
  • N-Central Reporting Manager Indexes
  • ConnectWise Manage | Child / Merged Tickets
  • BrightGauge | Renaming Gauge Folders
  • ConnectWise Manage | Opportunity Date Discrepancy
  • ConnectWise Manage | User-Defined Fields (UDFs)
  • ConnectWise Automate Syncing with Two Factor Authentication
  • Autotask Unaccepted Privacy Policy Sync Error
  • Viewer User Session Timeouts
  • Changing a Dataset Sync Frequency
  • Adding Fields to a Dataset
  • ConnectWise Automate | Standard Health Check Permissions
  • Email Already In Use For User
  • Switching User Account Roles
  • BrightGauge | Missing Monthly Billing Statement
  • Connecting Multiple On-Premise Datasources
  • Missing Lines on Line Graph Gauges
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